Privacy Policy – Smiley Shops

We are in Smiley Shops We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use and protect your information when you use our Platform.

🔹 Information we collect

1️⃣ Information you provide to us directly

• When you register in Smiley ShopsWe may ask you for information such as: Name, email, phone number, shipping address, and payment information.
• When you contact Customer Service, we may ask you for additional details to effectively resolve your issue.

2️⃣ Information collected automatically

• When you browse the Site or Application, we may collect data such as: IP address, browser type, device used, search history, and platform interaction information.
• We use cookies and other tracking technologies to improve your user experience.

3️⃣ Information from third parties

• We may receive data from Payment service providers, shipping companies, and social networks If you register through it or link your account to it.

🔹 How do we use your information?

We use your data for the following purposes:
✅ Complete purchases and deliveries – To process orders and ensure that products reach you.
✅ Improve user experience – To provide personalized content and recommendations that are relevant to you.
✅ Account Protection and Security – To detect illegal activities and prevent fraud.
✅ Contact you – To send notifications about orders, offers, and important updates.
✅ Performance analysis – To improve our services based on usage patterns.

🔹 Do we share your information with third parties?

We do not sell or rent your personal data to any third party, but we may share it with:
📌 Shipping and delivery companies - To ensure the successful delivery of your orders.
📌 Payment Service Providers – To process payments securely.
📌 Legal entities – If we are legally required to share information to comply with laws and regulations.

🔹 How do we protect your data?

🔒 We use advanced security technologies to protect your data, such as: Encryption, Firewalls, and Fraud Detection Systems.
🔒 Your data is stored on secure servers and can only be accessed by authorized personnel.
🔒 We do not store your bank card information, as all transactions are made through secure payment gateways.

🔹 Your rights to protect your data

✅ Access to your data – You can request a copy of your personal data.
✅ Edit your data – You can update your account information at any time.
✅ Request to delete your data - You can request to permanently delete your account.
✅ Opt out of marketing messages – You can stop receiving offers and advertisements via email or text messages.

🔹 Cookies Policy

We use cookies to improve your user experience by:
🍪 Remember to log in and save your preferences.
🍪 Show personalized ads based on your interests.
🍪 Analyze how you use the platform and improve its performance.

You can control your cookie settings through your browser.

🔹 Privacy Policy Updates

We may update this policy from time to time. You will be notified of any major changes via email or a notice on the Site.

📩 Contact us

If you have any questions about our privacy policy, please feel free to contact us:
📧 e-mail: info@smiley-shops.com

We value your trust in us, and we always work to protect your privacy! 😊